Terms and Conditions

Terms and Conditions for Vanilux

Effective Date: August 1, 2025

Welcome to Vanilux. These Terms and Conditions (“Terms”) govern your use of our website www.vaniluxltd.com and the purchase of any products from it. By accessing or using our site, you agree to be bound by these Terms. If you do not agree, please do not use our site.


1. Company Information

Vanilux is an online store specializing in high-quality vanilla pods and related products.
Email: support@vaniluxltd.com

2. Use of the Website

You agree to:

  • Use the site only for lawful purposes

  • Provide accurate, current, and complete information when placing orders

  • Not engage in any activity that disrupts or interferes with the site’s operation


3. Products & Orders

  • All products are subject to availability.

  • We reserve the right to limit the quantities of any items or reject any order at our discretion.

  • Prices are listed in [currency – e.g., USD or EUR], and include/exclude tax (depending on your location).

  • We make every effort to display accurate product descriptions and images, but we do not guarantee that your device will display them exactly.


4. Payment

We accept secure payments via trusted third-party payment gateways. By submitting payment information, you authorize us to charge the specified amount to your chosen method.


5. Shipping & Delivery

  • Shipping times and costs are outlined on our Shipping Policy page.

  • We are not responsible for delays caused by courier services or customs processing.

  • Title and risk of loss pass to you upon delivery of the goods to the carrier.


6. Returns & Refunds

Please review our Return Policy for information on returns, exchanges, and refunds.


7. Intellectual Property

All content on this website – including text, images, logos, and product descriptions – is the property of Vanilux or its content suppliers and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or exploit any content without our written permission.


8. Limitation of Liability

Vanilux is not liable for:

  • Any indirect, incidental, or consequential damages

  • Any loss resulting from the use or inability to use the website

  • Any errors or inaccuracies in product listings or content

To the maximum extent permitted by law, our liability is limited to the amount paid for the product purchased.


9. Privacy

Your use of our site is also governed by our Privacy Policy and Cookies Policy.


10. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the content or privacy practices of these sites.


11. Changes to These Terms

We may update these Terms from time to time. Continued use of the site after changes indicates your acceptance of the revised Terms. The latest version will always be posted on this page.


12. Contact Us

If you have any questions about these Terms, contact us at:

Vanilux Support Team
📧 support@vaniluxltd.com